Frequently Asked Questions
How do I plan a route?
First, touch the Route button on the top right hand corner. This would then allow you to choose your starting and ending points.
If you know the names of the stations that you will be travelling to and from, just touch on the Stations button and a clearly indexed list of station names will appear.
If you do not know the name of the station but know the place where you wish to go to or from, for example, The Oriental Pearl Tower, use the Places button to choose from a ready list of places and your Shanghai metro app will work out the nearest station to that place, automatically.
How can I view my planned route?
Your planned route can be displayed in one of three ways:
- Highlighted on the metro map, whereby only the lines relevant to your journey is highlighted
- As an itinerary showing the times between stations and the changes you will require
- Or superimposed on a street map of Shanghai
How do I switch from one view of the planned route to another?
The three buttons in the panel at the bottom of the screen allows you to switch from one view to another, easily.
How do I clear a planned route and start again?
Touch the Route button again and then touch the Clear button
How do I get the Start and End Route planning panels to close?
By touching the Route button, you can open and close the Start and End route planning panels
How do I view the First and last train times for a particular station?
First Touch the Route button, and then touch the Stations button. To bring up more information about a particular station such as the first and last train times, touch on the 'i' or info button only and not on the station name
How do I hear the station name pronounced in Mandarin?
Follow the same instructions for First and last train times
How do I locate the nearest Shanghai metro station to where I am?
Touch the Route button, and then touch the Location button. Touching the Get Location button next will give you your current location and also the Shanghai Metro stations which are in close proximity to you.
What does the Chinese button on the bottom left corner of the screen do?
This button, when activated, allows you to easily and quickly turn the Shanghai metro map into the one with station names in Simplified Chinese.
How do I know when this function is turned on or off?
When it is turned on, the button will lit up in a bright blue colour and when it is off, it will be in a dull blue colour
Will I be able to recognize station names?
All the stations names are shown in Chinese and English, just as they are on the actual stations.
